Pricing

An AI teammate that scales with your quality operation.

Always-on monitoring is included. Credits cover the quality work Ovada completes. Your team reviews and signs the decisions.

Per facility · Billed monthly or annually · Unlimited reviewers · Onboarding quoted separately

Core

billed monthly or annually

For a single facility standardizing its first workflows on the platform.

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  • Every AI skill included
  • 6,000 credits per yearAbout 400 deviation investigations or 240 batch record reviews
  • Always-on monitoring layer
  • Email, Slack, Teams, and project-tool integrations
  • Evidence-linked outputs
  • Append-only audit trail
  • Part 11 e-signatures for regulated decisions
  • Email support
  • One facility

Scale

billed monthly or annually

For a single facility carrying a full quality workload, where deviations, CAPAs, and change control all move through the same team.

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  • Every AI skill included
  • 12,000 credits per yearAbout 800 deviation investigations or 480 batch record reviews
  • Always-on monitoring layer
  • Email, Slack, Teams, and project-tool integrations
  • Evidence-linked outputs
  • Append-only audit trail
  • Part 11 e-signatures for regulated decisions
  • Priority support
  • One facility

Enterprise

custom agreement

The full operating layer, configured for your organization. Multiple facilities, or a deployment delivered with a certified partner.

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  • Every AI skill included
  • Custom credit volume
  • Multi-facility support
  • All integrations included
  • Custom regulatory and validation support
  • SSO and advanced access controls
  • Dedicated infrastructure
  • Dedicated customer success manager

Every plan includes an annual credit allotment. Credits measure completed quality work, not computing time. If you need more, add prepaid credit blocks at any time. We will notify you as you approach your included credits.

How credits work

Credits measure completed quality work.

Monitoring stays on. A fixed number of credits is used only when an AI skill reaches its defined completion point and delivers the finished record for review or signature.

01 / Always on

Monitoring stays on.

Ovada continuously watches your quality system without consuming credits.

02 / Fixed value

Each AI skill has a set credit value.

More involved work uses more credits. The value is clear before you activate it.

03 / Work delivered

Credits are used when the work is complete.

Ovada hands your team the finished record. Qualified people sign regulated decisions.

AI skill usage / low to high

Credits by AI skill

AI skillCredits per completed record
COA review1
Label review3
Questionnaire response5
Retrieval package5
CAPA8
Change control10
OOS/OOT investigation10
Deviation investigation15
Supplier qualification20
Batch record review25
Periodic product review40
COA review
1 credit
Label review
3 credits
Questionnaire response
5 credits
Retrieval package
5 credits
CAPA
8 credits
Change control
10 credits
OOS/OOT investigation
10 credits
Deviation investigation
15 credits
Supplier qualification
20 credits
Batch record review
25 credits
Periodic product review
40 credits

What it displaces

The cost is not the software. It is the work stacked around it.

Quality systems carry recurring outside spend and recurring internal assembly work. Ovada moves both. Your quality unit stays the same size and spends its time differently.

01 / Outside assessments

Assessments that start aging on delivery.

Gap assessments and SOP-mapping engagements are repeated on a cycle. Ovada establishes the signed quality baseline once, then monitors every change against it.

02 / Retained hours

Retained consultant hours.

Retainers exist to answer questions your own records could answer if they were mapped and current. Certified partners still deliver assessments on Ovada. What changes is that the work keeps running after they leave.

03 / Reviewer time

Senior reviewers assembling evidence instead of judging it.

The most expensive people in the quality unit spend the day chasing records. Ovada assembles the evidence and drafts the work. They review and sign.

Compare plans

Feature comparison

FeatureCoreScaleEnterprise
AI teammate
AI skillsAll includedAll includedAll included
Always-on monitoring
Evidence-linked outputs
Part 11 e-signatures
Capacity
Included credits per year6,00012,000Custom
Facilities11Multiple
Controls and connectivity
IntegrationsAll includedAll includedAll included
Audit trailAppend-onlyAppend-onlyAppend-only
SSO
SupportEmailPriority emailDedicated CSM
InfrastructureSharedSharedDedicated
Validation and audit supportStandardStandardCustom

AI teammate

AI skills
CoreAll included
ScaleAll included
EnterpriseAll included
Always-on monitoring
Core
Scale
Enterprise
Evidence-linked outputs
Core
Scale
Enterprise
Part 11 e-signatures
Core
Scale
Enterprise

Capacity

Included credits per year
Core6,000
Scale12,000
EnterpriseCustom
Facilities
Core1
Scale1
EnterpriseMultiple

Controls and connectivity

Integrations
CoreAll included
ScaleAll included
EnterpriseAll included
Audit trail
CoreAppend-only
ScaleAppend-only
EnterpriseAppend-only
SSO
Core
Scale
Enterprise
Support
CoreEmail
ScalePriority email
EnterpriseDedicated CSM
Infrastructure
CoreShared
ScaleShared
EnterpriseDedicated
Validation and audit support
CoreStandard
ScaleStandard
EnterpriseCustom

Pricing FAQ

Questions about pricing.

01How is pricing determined?

Ovada is licensed per facility, and the work varies with regulatory scope. A supplement manufacturer under Part 111 and a pharma CDMO under Part 211 carry different validation and review burdens. A single list price would be wrong for one of them, so we scope it against your actual operation.

02Do you charge per user?

No. Pricing is per facility. Add as many reviewers as your quality unit needs. Charging per seat would discourage adding reviewers, and reviewers are the people who sign.

03What is a credit?

A credit is a fixed unit of completed quality work. Each AI skill has a published credit value based on the work involved. Credits measure work completed, not computing time.

04When are credits used?

Credits are used only when an AI skill reaches its defined completion point and delivers the finished record for review or signature. Monitoring, viewing records, and reviewing recommendations do not use credits.

05What happens as I approach my included credits?

We will notify you as you approach your annual allotment. You can add prepaid credit blocks at any time, or move to a plan with more included capacity.

06Can I switch plans?

Yes. We can adjust your plan and annual credit volume as your quality operation changes. Contact us and we’ll help you choose the right capacity.

07How are plans billed?

Core and Scale can be billed monthly or annually. Enterprise plans are configured and priced for your organization.

08Can we try Ovada first?

Yes. We offer a guided pilot using your actual quality records and AI skills so you can see how Ovada works with your team before committing.

09How do you ensure accuracy?

Every agent output cites its source, deterministic rules govern regulatory logic, and confidence thresholds route uncertainty to your team. Ovada prepares recommendations and records. Qualified people review and sign regulated decisions.

Pricing

See what Ovada can take off your team's plate.

Walk us through your quality operation. We'll estimate the right plan and credit volume.

Book a demo